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Regulatory Authority
Citistream is a regulated telecom carrier and its voice services are regulated by the Federal Communication Commission (FCC) and State Public Service Commissions. Citistream provides services under the authority of:
- Competitive Local Exchange Carrier (CLEC)
- Inter Exchange Carrier (IXC) Long Distance Carrier
- Global International Carrier (214)
How to File a Complaint
If you receive an unwanted tele-marketing call that you think violates the do-not-call rules, you can file a complaint using an online complaint form at www.FCC.Gov web site. There is no charge for filing a complaint. Alternately, you can send your concerns to:
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, SW
Washington, DC 20554
All Federal and State Agencies please submit all subpoenas or any legal request to legal@citistream.com
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Disclaimer:
Citistream Communication, Inc. is a licensed telecommunications carrier. It is regulated by Federal and state(s) agencies. Citistream is not a telemarketer, nor does it originate calls for its customers. It is a tele-communications service provider (similar to AT&T, Verizon, Cox, Sprint) working with other tele-communication companies in providing services to their respective customers. Citistream does not control the inbound or outbound calls of its customers, nor does it endorse, review or monitor the content of the calls originated by its customers. It operates in the same fashion as any service provider providing tele-communication connectivity and is not responsible for any spam or tele-marketing sent to your telephone.
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